FAQs

  • We offer free international standard shipping. Delivery time may vary depending on the destination country and product type. Apparel-related products are shipped from China and skate items from the USA. Orders typically take 7-21 business days to arrive, depending on location. As soon as your order ships, you will receive an email with a tracking number so you can track the status of your package.

  • If you are not satisfied with your purchase, you can return the item within 14 days of receiving your order, as long as it is in its original condition, unused and in its original packaging. To manage a return, please contact us at info@dscaro.com . The return costs are your responsibility, unless the product is faulty or incorrect. In that case, we will cover the return costs.

  • We are very sorry if you have received a defective or incorrect product. We ask that you contact us as soon as possible at info@dscaro.com with your order number and a photo of the item in question. We will take care of the matter and send you a replacement or a full refund.

  • At DSCARO we offer a detailed Size Guide on each product page to help you choose the right size. Garments often have a classic or oversized fit, so we recommend checking the specific measurements of each product before making your purchase. If you have any questions, our customer service team is available to help you at info@dscaro.com .

  • We accept a variety of payment methods for your convenience, including credit and debit cards (Visa, MasterCard, American Express) , PayPal , and other local methods depending on the country of purchase. All transactions are 100% secure and encrypted to ensure the protection of your data.

  • Once an order is placed, we begin processing it quickly to ensure it arrives as soon as possible. If you wish to modify or cancel your order , please contact us at info@dscaro.com within 24 hours of placing the order. We will do our best to assist you, but we cannot guarantee changes if the order has already been processed.

  • Yes, at DSCARO we ship internationally . Regardless of your location, you can enjoy our products with free standard shipping. Please note that delivery times may vary depending on the destination country, and products are shipped from different warehouses located in different countries.

  • Once your order has shipped, we will send you a confirmation email with a tracking number . You can use this number to track the status of your package directly on the carrier's website. If you have any questions or problems with tracking, please feel free to contact us at info@dscaro.com .